Privacy Policy
Last Updated: January 8, 2026
Planbwork ("we", "us", or "our") values your privacy. This Privacy Policy explains how the Voxly app ("the App") collects, uses, stores, and protects your data. By using the App, you agree to this Privacy Policy.
1. Data We Collect
1.1 Data You Provide
- Diary content: Voice or text entries you create
- Audio recordings: Voice memos you record
- Photos: Photos you attach to memories (stored locally)
- Community content: Anonymous posts and replies in Tree Hole and Message in a Bottle
- Community photos: Photos you choose to share in community features
1.2 Data Collected Automatically
- Anonymous ID: Randomly generated ID stored on your device for community features
- Push notification token: Used to send notifications (stored by a cloud service provider)
- Usage analytics: App usage events and feature usage
- Crash logs: Technical error reports
- Device/app info: App version, OS version, and language settings
- Location data: If you grant permission, we collect coordinates to show location and weather in entries
Important: Voxly does not require account registration. We do not collect your real name, email address, phone number, or other directly identifying information.
2. How We Use Your Data
| Data Type | Purpose | Processing Method |
|---|---|---|
| Diary content | Personal diary storage and viewing | Stored locally in SQLite database |
| Audio recordings | Voice-to-text transcription | Stored locally; may be sent to a third-party cloud transcription service when online |
| Text analysis | Emotion analysis and text enhancement | Processed by a third-party AI service |
| Location + weather | Add location and weather context to entries | Coordinates processed by third-party map and weather providers; stored locally |
| Community content | Tree Hole and Message in a Bottle features | Anonymous storage in a cloud database |
| Community photos | Display photos in community posts | Uploaded to a cloud storage provider with a public URL |
| Notification token | Send push notifications | Stored by a cloud messaging service |
| Subscriptions/purchases | Manage paid features | Processed by Apple/Google and third-party subscription services; entitlements stored locally |
| Usage analytics & crash logs | Improve stability and features | Processed by third-party analytics and crash reporting services |
3. Data Storage and Security
3.1 Local Storage
- Diary content, audio files, photos, and settings are stored locally on your device
- App lock PIN is stored in secure storage; biometric checks are handled by the OS
- Backups/export files are stored locally unless you choose to share them
3.2 Cloud Processing and Services
- Cloud AI services: Transcription and text analysis when online
- Cloud database/storage services: Community content and photos
- Analytics/crash services: Usage statistics and error reports
- Push notification services: Notification delivery
- Subscription services: Entitlement management
- Map/weather data providers: Reverse geocoding and weather
3.3 Security Measures
- All network transmissions use HTTPS encryption
- Cloud data is protected by provider security controls and access rules
4. Data Sharing
We do not sell your data. We share data only with service providers needed to operate the App or when legally required.
4.1 Service Providers
- Cloud AI services (transcription and text analysis)
- Cloud database and storage services (community features and photos)
- Analytics and crash reporting services
- Push notification services
- Subscription management services
- Apple App Store / Google Play (payment processing)
- Map and weather data providers
4.2 Legal Requirements
When required by law or legal process.
4.3 Protection
To protect our rights, safety, or property, or those of others.
5. Your Choices and Rights
5.1 Data Control
- Access, edit, or delete diary entries at any time
- Export your data using in-app backup/export features
- Delete local data by clearing the app or uninstalling
5.2 Settings and Permissions
- Disable location or notifications in system settings
- Enable or disable community features and auto-sync
- Manage subscription or restore purchases through the app stores
If you want a community post removed, contact us with details and we will review the request.
6. Children's Privacy
The App is not intended for children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided data, contact us and we will delete it.
7. Data Retention
| Data Type | Retention | Notes |
|---|---|---|
| Diary content, audio, photos | Until you delete | Stored locally on device |
| Tree Hole posts | Up to ~90 days (high-interaction posts up to ~180 days) | Displayed within retention windows; may be cleaned later |
| Message in a Bottle | Floating bottles up to ~30 days; conversations up to ~60 days | Older content may be hidden or removed |
| Community photos | Linked to community content | Stored with a cloud storage provider |
| Push notification token | Until refreshed or notifications disabled | Stored by a cloud messaging service |
| Analytics/crash logs | Per provider settings | Retention follows provider policies |
8. Permissions Used
- Microphone: Record voice entries
- Notifications: Send reminders and updates
- Photos: Select photos from your gallery
- Location (optional): Add location/weather to entries
- Biometric (optional): Unlock app lock via device biometrics
9. Privacy Policy Changes
We may update this policy from time to time. We will post updates on this page and revise the "Last Updated" date. For significant changes, we will notify you in the app.
10. Contact Us
If you have questions about this Privacy Policy, contact us:
We will respond as soon as possible.
11. Governing Law
This Privacy Policy is governed by the laws of the Republic of China (Taiwan). Any disputes shall be subject to the jurisdiction of the Taipei District Court as the court of first instance.